We help Shopify brands and small businesses on their journey to become accessible + ADA compliant by automating manual auditing, user-testing, and custom software development work
Monitor, Audit, Test, and Remediate accessibility violations
Patrol is the ONLY platform on Shopify that automates the remediation of accessibility violations in your theme files. This ultimately solves accessibility violations at the root.
Comprehensive user testing based on different assistive technologies
Patrol updates you when your store has fallen out of compliance and helps you remediate the violation with a couple of clicks.
We automatically compile a dynamic accessibility statement based on the progress you make with Patrol.
Patrol's automated expert level audit takes minutes not weeks and helps you get started on your accessibility journey ASAP
There has been anecdotal evidence from merchants in the Shopify ecosystem that they are getting targeted for ADA lawsuits because they are using an overlay. This could be a result of the merchant showing that they know accessibility is an issue by downloading an overlay, but they are going with a cheap / band-aid solution for the problem.
Overlay widgets use javascript to change your website based on options that users select in a pop up panel. This only affects the user's browser and doesn't actually change your source code. Imagine putting a fresh coat off paint over a rotting wall rather than changing out the wood paneling! Because of this, they are limited in the amount and types of issues they can address. Masking only 30% of issues, only makes your store 30% compliant and still liable for lawsuits for ADA violations! Not to mention, that these code injections can interfere with assistive devices used by people living with disabilities which are designed to expect the source code to comply with web standards.
Unlike overlay widgets, Patrol solves accessibility violations at your source code level. Our app integrates with your online store themes and fixes your code in a way that will reflect for every visitor to your website without any consumer interaction at all.
Most people living with disabilities will already have their own assistive technology that they use to navigate the web. These technologies rely on websites to follow the Web Content Accessibility Guidelines (WCAG) to function and if your source code is not ADA compliant, it can break these technologies, often making it harder, if not impossible, for these consumers living with disabilities to shop on your store.
Patrol is an embedded app in your Shopify admin dashboard and trusted by brands of all sizes
ADA Lawsuits often cost brands north of $10,000+ in settlement rewards + lawyer fees.
Paying a small monthly fee to Patrol to avoid a costly accessibility lawsuit is a no-brainer. Bad-faith actors exploiting compliance gaps can cripple your business faster than you can say 'legal fees.' This isn't the glamorous part of running a company, but it's one of the smartest. Protect your growth, your reputation, and your bottom line by staying ahead of accessibility issues with Patrol. It’s cheap insurance against a lawsuit that could cost you everything—and there’s nothing more expensive than regret.
As a first time founder, I was overwhelmed with the muddy requirements and best practices for ADA compliance. Not only do we want to be inclusive to people with disabilities, but we want to insulate ourselves from threatening lawsuits that we've heard horror stories about. Patrol takes these concerns off of our plate so that we have one less thing to worry about and can focus on the task at hand. Couldn't be happier with our support from Sam, Nico and the team.
A MUST have for brands. So much more protection than the alternative options. Amazing team as well.